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General

Most frequent questions and answers​

Doreen Mtonga avatar
Written by Doreen Mtonga
Updated this week

What is FuseOffice?

FuseOffice is an all-in-one human resource solutions platform designed for Zambian businesses. It helps manage essential tasks like payroll, HR tools for small businesses, accounting, CRM software, and more, empowering SMEs in Zambia to grow.

Who is FuseOffice For?

FuseOffice is tailored for small and medium enterprises (SMEs) in Zambia, providing HR software and business management solutions to simplify operations and foster growth.

What Human Resource Solutions does FuseOffice provide?

FuseOffice offers HR tools including employee onboarding software, payroll automation tools, leave management, attendance tracking, and employee benefits management to help Zambian businesses streamline their workforce management.

How does FuseOffice ensure NAPSA and ZRA compliance?

Our payroll software for Zambia ensures full compliance with NAPSA reporting and ZRA payroll tax requirements through automated updates and accurate reporting.

Can I integrate FuseOffice with my existing HR systems?

Yes, FuseOffice integrates seamlessly with existing HR process automation tools, enabling businesses to centralize payroll, employee benefits, and attendance tracking.

Does FuseOffice support multi-currency payroll for Zambian companies?

Yes, our Zambian payroll management tools support multiple currencies, allowing businesses to pay employees in their local or preferred currencies.

How does FuseOffice automate email marketing?

With our email marketing software for Zambia, you can create automated email campaigns, manage newsletters, and track engagement through email list management tools.

How does FuseOffice help with employee performance tracking?

FuseOffice provides HR tools for employee time tracking and performance appraisals, helping businesses manage employee productivity and development.

How does FuseOffice assist with financial management?

FuseOffice’s financial reporting tools offer insights into your business’s finances, providing detailed reports on payroll, taxes, and other expenses to aid informed decision-making.

Is FuseOffice cloud-based?

Yes, FuseOffice is a cloud-based HR solution that allows businesses to access their HR, payroll, and accounting systems from anywhere, ensuring smooth operations and secure data backup.

How does FuseOffice help with customer relationship management?

FuseOffice offers robust CRM software to help businesses manage customer relationships, automate sales processes, and track leads, making it easier to grow customer bases.

How can I request a demo of FuseOffice?

You can request a demo by visiting our website and selecting the "Book Demo" option to see how our HR tools for small businesses in Zambia work in action.

Does FuseOffice offer a free trial?

Yes, we offer a 21-day free trial, so you can explore the full suite of HR solutions for Zambian businesses before making a commitment.

How does FuseOffice help with ZRA tax compliance?

Our tax compliance HR software ensures that your payroll adheres to ZRA payroll compliance regulations, including automated tax calculations and timely submissions.

What features are included in the employee self-service (ESS) portal?

FuseOffice’s HR software includes a self-service portal where employees can access payslips, request leave, and track attendance through an easy-to-use interface, available on mobile or web.

Is employee time tracking included?

Yes, FuseOffice includes employee time tracking tools that help businesses monitor attendance and manage shift schedules seamlessly.

How secure is my business data with FuseOffice?

Your data is protected with our cloud-based HR solution, offering high-level encryption, regular backups, and secure user access management to ensure your business information stays safe.

Can FuseOffice help manage employee benefits?

Yes, our platform offers employee benefits management tools that allow businesses to track and manage employee benefits, ensuring transparency and compliance with local regulations.

How does FuseOffice simplify payroll for SMEs?

FuseOffice offers payroll automation tools that simplify payroll processes, ensuring accurate and timely salary disbursements, NAPSA compliance, and easy report generation for Zambian SMEs.

What kind of customer support does FuseOffice offer?

We provide dedicated customer support through live chat, email, and phone to help you get the most out of your HR software and ensure that your business operations run smoothly.

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